Toro Group of Companies
Full Time
Port Coquitlam, BC
Posted 5 days ago
Job description
JOB SUMMARY Work closely with internal and external stakeholders to supervise and ensure a smooth handover of product and services to clients whilst continuing to uphold a right first time approach and excellence in service ethos. DIRECT AND INDIRECT REPORTS Supervises a team of sub trades MAJOR RESPONSIBILITIES / ACCOUNTABILITIES Health & Safety: Work in compliance with the Health & Safety Act and regulations including using any equipment, protective devices or clothing required by the employer; Report any known workplace hazards or violations of the Act to the employer or supervisor. Technical / Function-Specific: Supervise interior/exterior activities, to ensure that the toro product is completed according to the contract documents and toro high standards in line with work schedules. Review all finishes interior and exterior and ensure these are to a high standard. Report problems or issues promptly so these can be addressed Planning and directing all interior/exterior aspects POST installation. Working closely with project managers, quality department and service department to ensure that scheduled sub trades perform their work accurately. Generate punch lists, provide finishing schedules and due dates and work closely with the site superintendent to close these out. Proactively seeks solutions to challenges and problems Effectively communicates with all stakeholders internally and externally ensuring project runs smoothly Complete parts list. Order parts through project team and organize delivery of all materials to the construction site. Manage daily service activities along workers and sub-trades to ensure targets are met. Review client punch list reports and supervise repairs as required. Organize and delegate deficiency work with various sub-trades. Attend coordination meetings and adjust progress to meet site requirements. Internal / External Customer Service: Interfaces with clients and schedules regular reviews with them Goes out of the way to ensure quality and delivery of service to customers QUALIFICATIONS REQUIRED TO SUCCESSFULLY OPERATE IN THE ROLE Education: High school diploma Solid understanding of health and safety and construction regulations as it applies to onsite activities. Experience 2-5 years of equivalent experience. Experience working with tools. Experience supervising others Window experience is an asset Project coordination and delivery of services SKILLS / COMPETENCIES REQUIRED TO SUCCESSFULLY EXECUTE THE ABOVE RESPONSIBILITIES Excellent communication skills verbal and written. High level of integrity Ability to develop rapport and credible, sustainable long-term relations with customers Computer skills including Microsoft Word, Excel, Outlook and Internet. Organization, time management and problem-solving skills. Ability to schedule work. Required to travel within the city on a daily basis so driving licence required DEMONSTRATE COMPANY VALUES Do what you say – act with integrity so our customers and internal partners trust us to deliver results Get it done – find solutions to ensure the job gets done right Be better every day – take pride and be passionate about improving our business, safety, and quality and strive to be the best Think big picture – think long-term, be strategic and have a vision. Your investment in our business, is critical to our success. Build strong relationships – value our employees, suppliers, and advisors as an essential part of our business. Develop and maintain strong relationships with our customers, contractors and stakeholders. #INDHP

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