Senior Manager

Banque Laurentienne
Full Time
Montréal, QC
Posted 28 days ago
Job description
Senior Manager - Credit Card Portfolio Optimization Montreal Laurentian Bank Full Time 26212 06 December 2022 Laurentian Bank. Seeing beyond numbers Building a better and different financial institution Financial Benefits Working Environment Commuting and Travelling Food and Drinks Nice to have Financial Benefits Pension plan Group Insurance Stock purchase program Mortgage, Line of Credit, Personal Loan, low interest rates Incentive compensation Job Description Seeing beyond numbers TM At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 3,000 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs. People led change ... customer obsessed, resourceful and versatile leaders required Reporting to the Assistant Vice President of Credit Card Product Management & Strategy, the Senior Manager, Credit Card Portfolio Optimization is responsible for establishing the strategic direction for Laurentian Bank's Credit Card Portfolio Optimization. This includes collaborating with partners and leading cross-functional teams to optimize the Credit Card Portfolio through driving financial performance (P&L) & KPIs across the portfolio and enhancing the bank's product offering by reimagining banking products to exceed customers' expectations. Responsibilities When you wake up in the morning you'll be excited to start the day because you and team are empowered to make a difference º Advocate for the customer and colleague experience and be the consummate product champion and owner, ensuring organizational alignment against objectives º Lead the portfolio optimization strategy and value proposition development, associated roadmaps, monthly business review and annual business plans, including ensuring tactical execution across the customer journey º Lead harmonization of products and product innovation to ensure alignment with customer needs - experiences, features, benefits, and new capabilities º Collaborate with internal stakeholders to optimize product performance and create alignment against business line objectives. º Excellent leadership and interpersonal skills, with the ability to collaborate with diverse groups successfully, even under challenging conditions º Partner with marketing and sales effectiveness to develop strategies and tactics that influence profitability, sales, and portfolio performance. º Work closely with counterparts in Finance to ensure alignment to performance metrics. º Ongoing management of all aspects of the product portfolio including sales, share analysis, research, portfolio metrics reporting, competitive positioning reviews and create action plans [as required] to enhance the product performance. º Develop a framework to measure and report on product performance, capturing relevant and actionable insight. º Create a systematic framework to capture competitive intelligence. Package and communicate findings to key stakeholders. º Lead the development of business casing and product initiative / campaign kickoffs. º Keep abreast of changes in regulations in order to ensure that the department's procedures, projects and practices evolve accordingly. The position can be performed remotely across Canada Qualifications Your background and experience is both broad and deep º Thorough knowledge of financial services and Credit Card products and end-to-end product experiences. Proven ability to digitize products and redesign traditional products to exceed changing consumer expectations. º University Degree in a related field. º Minimum of 5+ years of product development, management and P&L experience. º Demonstrated experience with market evaluations, financial analysis, business case development, product pricing, new product design, and planning. º Self-motivated and results oriented individual with strong leadership, decision-making, analytical and problem solving skills. º Creative, strategic thinker who challenges the status quo. º A highly effective communicator with well-developed presentation skills. º Strong quantitative and analytical skills º Strong relationship management, negotiation and influencing skills. º Organized and able to manage multiple projects simultaneously while meeting established timelines. º Bilingual (French/English) verbal and written communication skills are assets. Additional Information Equity, Diversity & Inclusion We are proud to be an equal opportunity employer and are committed to fostering an inclusive and accessible work environment that reflects the diversity of our customers and our communities. We welcome and encourage applications from individuals from all groups, including Indigenous people, women, visible minorities, and persons with disabilities, regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other legally-protected ground. Accessibility Accommodations for persons with disabilities are available upon request for job applicants taking part in all aspects of the recruitment process. PIPEDA We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.

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