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Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results. POSITION SUMMARY: This position is responsible for the efficient and effective coordination of complex wide proactive and reactive occupational health and safety plans/workers compensation claims administration and management, policies and procedures, ensuring friendliness, customer-orientation, and high personal standards of attention to detail/ self-composure - are provided to resort staff -whose primary objective is to enhance each guest experience in each part of our business The passionate, professional, enthusiastic and friendly individual will be responsible for driving the hospitality vision of professionalism and service to candidates, new hires and current employees on the Resort as well as off the premises. ESSENTIAL FUNCTIONS: Creates a great first impression of the professionalism and passion for outstanding levels of guest service to candidates recruited or considering employment Demonstrates and exemplifies company core values in all daily activities and tasks Acts as initial contact for all Ministry of Labour and WSIA enquiries, notices, and visits, elevating complex matters to senior human resources staff. Ensures all business units maintain active and effective Joint Health and Safety Committees, conduct required preventive workplace investigations, acts as a resource to the Resort regarding application or interpretation of Ontario’s Occupational Health and Safety Actand relevant regulations, the Workplace Safety and Insurance at and relevant regulations, Ontario’s Human Rights Code, Ontario Fire Code, Ontario Electrical Code, Ontario Building Code Administers and ensures timely reporting of all accidents and reportable incidents to the applicable government agency ( MOL/ WSIA ) in accordance with applicable legislation on provided resort/government reporting forms. Initiates a detailed accident investigation/assessment of all causes ( both immediate and basic ) of workplace accidents and incidents for proper classification and prevention of future similar incidents . Administers the Resort’s return to work program for injured workers effectively and efficiently Monthly reconciliation and correction WSIB accident cost. Maintain benefit reports, generates payroll related EIRs to change benefit status of employees. Other duties as assigned COMPETENCIES: 1+ years administrative experience Previous experience using Ceridian Dayforce Previous experience with Benefits and Health & Safety Ability to learn and understand Ontario’s Occupational Health and Safety Act and applicable regulations, the Workplace Safety and Insurance Act and its applicable regulations, Ontario’s Fire Code- as it pertains to hotel properties, the Company’s benefits plans – both insured and administrative services only plans; Employment Insurance, Employment Standards Act as it pertains to various types of employee leaves, and Ontario’s Human Rights Code. Ability to prepare and analyze data figures prepared and generated by computer, providing recommendations for improvement. Demonstrated leadership skills; ability to influence other team members, staff, candidates for employment and resort staff. Ability to exercise sound judgement in the handling of confidential company and employee material and information. Ability strong organizational skills; demonstrated attention to detail. Ability to work under pressure when required meeting deadlines Ability to exercise sound judgment in the handling of confidential material and information, and impart empathy to employees undergoing difficult circumstances A passion and commitment to helping others, particularly as it pertains to preventing accidents both at and outside the workplace. Education: Degree or diploma in Human Resources/Business Administration Other Qualifications: Strong attention to detail Experience in Hospitality/Hotel industry preferred To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CAWe also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical. Job Types: Full-time, Permanent Benefits: Dental care Extended health care On-site parking Schedule: 8 hour shift Day shift Monday to Friday Ability to commute/relocate: Niagara Falls, ON: reliably commute or plan to relocate before starting work (required) Experience: Human resources: 1 year (preferred) Work Location: One location