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Commercial Lines Account Manager (Broker Service) Location: Bedford, Nova Scotia Your Role within PIB As a Commercial Account Manager within our Broker Service Division, your objective will be to exceed service standards with key focus on retention and growth targets for our Commercial Business clientele. We are looking for a dynamic and energetic, licensed, commercial service representative interested in helping clients feel confident and appreciated with their business insurance policies with PIB. The role focuses on service with relationship building in collaboration with PIB’s Account Executive. Front line contact to assist our clients with all policy reviews and changes to coverage. You will be the entrusted broker to enhance loyalty and client engagement with our brokerage. Maintain and enhance relationships with our existing book of clients. Negotiate and plan with client and carrier for optimal retention and satisfaction Participate in renewal reviews in conjunction with the Account Executive Team. Capitalize on opportunities and foster leads throughout the service cycle. This will include identifying monoline clients, recommending additional coverages, and generating referrals. Provide guidance and support to all branches coast to coast. You within our PIB Team RIBO Licensed (preferred/must be able to obtain). Service experience in the industry, ideally more than 3 years, servicing clients in a broker support role. Experience in both the group insurance space as well as with affinity programs considered an asset. Strong time management, communication, decision making, client relations. Organized. Flexible, collaborative, and proactive. Must have the ability to effectively interface with clients and PIB team members. Attention to detail. Excellent computer skills and proficiency with broker management system (EPIC, TAM, Applied Rating Services) Benefits and Perks within PIB You will enjoy a very competitive compensation model. A comprehensive employee group benefits package (health, dental, disability, life and travel). Profit sharing and company pension options. Flexibility within role, hours and office locations (hybrid consideration after training based on needs of clients and organization). Support with continued education and professional fees. Continuous self development, through industry events, community involvement and industry related courses. Wellness Programs and Social Committees to provide team, individual collaboration and culture around strategic goals, fun, wellness, health and lifestyle. Committed to diversity, equality, and inclusion. PIB is Canadian-owned, innovative, and a leader in the insurance industry. Our head office is in Elmira, Ontario, with subsidiary offices in London, Chatham, and Blenheim, ON; Bedford, NS; and Edmonton, AB. Learn more at: www.pib.com We’d like to hear from you. Please apply to: [email protected] PIB is an equal opportunity employer and encourages applications from all qualified individuals. We thank all applicants for showing an interest, however, only candidates selected for an interview will be contacted. In 1980 PIB (Programmed Insurance Brokers Inc.), a multi-line insurance and financial services agency, was formed. Our company's main objective at that time was to provide Group Insurance, Life Insurance and Retirement programs to one major account - Home Hardware Stores Limited. We are a nationally licensed agency that has access to a wide insurance carrier market and a diverse group of investment firms. PIB's unique insurance offerings and custom solutions give our clients real choice. Our personal approach, knowledge and industry expertise has helped us earn and retain our clients’ trust and confidence over the years. No matter how small or how large your insurance or financial planning needs are - whether you have a personal or corporate need - we can help you find an insurance or financial solution that will work for you. Wealth Management and Financial Planning Commercial Business Solutions Group Benefits Life Insurance & Living Benefits Home & Auto Insurance